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Frequently Asked Questions


Please click on the question title to view the respective answer.

License & Registration

1. What's the difference between trial versions and registered versions?

2. What's the difference between the Unlimited and One-Year license types?

3. How many programs am I entitled to use with one Aura4You license?

4. How to register Aura4You software? Do I have to register each of them?

5. Do I have to pay for software upgrades and new releases?

6. What should I do if my license key was lost?

7. How can I update my order record with a new email address?

8. How do I know if there's a new version and how to upgrade?

Technical Problems

1. Can I use Aura4You software on Mac OS computers?

2. Having problems using Aura4You software?

Order & Payment

1. What kinds of payment methods do you accept?

2. Can I buy the license without using credit card?

3. Is ordering Aura4You online secure?

4. How to get the software and license after ordering?

5. How long does it take to the deliver the license to my inbox?

6. I receive nothing hours after ordering. What happens?

7. I accidentally bought the license twice at the same time. How can I get back one of the payments?

8. Does Aura4You provide Backup CD?

If you can’t find any answer to your questions, please contact us.